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Global Operation Infrastructure and Logistics Network with Local Delivery
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Advantech is located in 18 countries and 39 cities in each major operating region to have a global reach with teams in many geographic regions. We support our service through an extensive global network of offices and an industry-leading eBusiness infrastructure designed to provide responsive service that benefits clients anytime, anywhere.
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Online Technical and Repair Services for Total Lifecycle Support
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Our Post-Sales Repair Service is equal in importance to our Design and Manufacturing division. The service represents our commitment to provide comprehensive technical support after delivery of new products. Web-based eRMA System is a personalized portal system which offers real-time RMA status-tracking at all times, anywhere via the Internet. Through Advantech’s worldwide Customer Support Centers, our clients can get regional technical support and repair services along with a stringent, dependable quality standard.
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6 AdvantechCare Service Packages Ready to Go
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1.
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Extended Warranty Service:
Advantech provides 3 months, 6 months, and 1 to 3 years extended warranty service.
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Onsite Service:
Defective parts will be replaced with the same or higher quality components and Advantech also provide one-off onsite service by request.
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Fast Repair Service:
Commitment to repair the defective unit within 24 / 48 hours.
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Advanced Replacement Service:
Advantech provides advanced replacement service by 1-2-3 year contract and all parts are free of charge during the warranty period.
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Technology Update Service:
Upgrade, furnish, and refurbish your stock at a fraction of the new purchase cost. Customizable product revision management solution. Optimize system performance and extend equipment life cycles.
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Preventive Maintenance Service
Advantech Preventive Maintenance Service preserves and enhances equipment reliability by replacing worn components before they actually fail.
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